Chesswood Drive, Toronto, Ontario, M3J 2P6 416.461.3542 | 1.877.632.5742 | F. 416.778.7976
Book Buy Back Program
Dear Town Centre Students and Parents:
On Wednesday June 21st 2017 from 10:00 am to 1:00 pm in room 309, Alpha Textbooks, in co-operation
with Town Centre, will be visiting your school for the purpose of buying back your student’s used
textbooks. We will have a designated area provided by the school to facilitate this process with
ease and comfort for the students.
Below is the process to allow Alpha Textbooks to buy back your used textbooks:
1. Complete the form attached to this letter listing all books that you wish Alpha Textbooks to
buy back as well as your personal contact information.
2. Please bring the completed form and textbooks to school on Wednesday June 21st. These items
will be submitted to Alpha Textbooks directly.
3. Books are then taken back to the Alpha Textbooks warehouse where they will be inspected and
refunds/credits will be processed.
During our visit, we do a quick visual inspection of each book that we take back. As long as the
book is returned to us in good condition you will receive up to 50% of the used value of the book.
This amount will be put onto account with Alpha Textbooks to be used against the following year’s
purchases. If the student is leaving the school, a refund will be processed at a later date. Books
in poor condition (excess highlighting, pen marks, ripped pages/covers or water damage) will be
refused. This will be explained to the student at that time. We do not take back workbooks or books
that are not in saleable condition. If any books are declared of no real value we will donate them
on your behalf.
Please feel free to contact Alpha Textbooks directly if you have questions regarding the Buy Back
Program, which will be held at Town Centre.
Thank you very much for your time and we look forward to seeing you then.
The Alpha Textbooks Customer Service Team